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This Shipping Policy explains how Delta Auto Parts handles order processing, shipping, delivery, and related enquiries.
This website is operated by Delta Auto Parts.
Business address: Delta Auto Parts, 8 Handley Crescent, Dandenong VIC 3175, Australia.
We currently ship orders within Australia.
If you are outside Australia and would like to place an order, please contact us before purchasing to confirm whether shipping is available.
Orders are usually processed within 1–2 business days after payment is received.
Orders are processed Monday to Friday, excluding weekends and public holidays.
Processing times may vary during busy periods, supplier delays, or if extra product compatibility checks are required.
Estimated delivery times within Australia are usually 3–10 business days after dispatch.
Delivery time may vary depending on your location, courier service, product size, product availability, and other factors outside our control.
Remote or regional areas may take longer.
Shipping costs are calculated and shown at checkout before payment is completed.
Shipping costs may vary depending on the product, delivery location, order weight, and courier service.
Where tracking is available, tracking details will be provided after your order has been dispatched.
Please allow time for tracking information to update after dispatch.
Some auto parts may be large, heavy, or bulky.
Large items may require special courier services and may take longer to deliver. Additional shipping costs may apply and will be shown at checkout where applicable.
Customers are responsible for providing a correct and complete shipping address at checkout.
Delta Auto Parts is not responsible for delays, failed delivery, or extra costs caused by incorrect or incomplete address details provided by the customer.
If you notice an address mistake after placing an order, please contact us as soon as possible.
We aim to dispatch orders as quickly as possible, but delivery delays may occur due to:
If your order is delayed, please contact us and we will help investigate the issue.
If your order appears to be lost or arrives damaged, please contact us as soon as possible.
For damaged deliveries, please provide:
We may need this information to investigate the issue with the courier.
If you request authority to leave, the courier may leave the parcel at your address without a signature.
Delta Auto Parts is not responsible for lost or stolen parcels after delivery has been completed under authority to leave.
Local pickup may be available only if shown on our website or confirmed by us before purchase.
Please do not visit our business address for pickup unless pickup has been confirmed.
Shipping for returns is handled according to our Returns & Refunds Policy.
Please contact us before returning any item.
For shipping questions, delivery updates, or order support, please contact us through our Contact Us page or using the contact details provided on our website.
Business address: Delta Auto Parts, 8 Handley Crescent, Dandenong VIC 3175, Australia.