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Terms & Conditions - Delta Auto Parts

Terms & Conditions

Welcome to Delta Auto Parts. By using our website and placing an order with us, you agree to the following Terms & Conditions.

1. Business Information

This website is operated by Delta Auto Parts.

Business address: Delta Auto Parts, 8 Handley Crescent, Dandenong VIC 3175, Australia.

2. Use of Our Website

By using this website, you agree to use it only for lawful purposes. You must not misuse the website, attempt to damage it, copy its content without permission, or use it in a way that may affect other users.

3. Product Information

We aim to provide accurate product titles, descriptions, images, prices, availability, compatibility details, and part information.

For auto parts, customers are responsible for checking that the product is suitable for their vehicle before purchasing. If you are unsure, please contact us before placing an order.

Product images are for reference only and may vary slightly from the actual product.

4. Orders

When you place an order, you agree that all details provided are accurate and complete.

After placing an order, you may receive an order confirmation by email. This confirms that we have received your order, but it does not guarantee that the order has been accepted or dispatched.

We reserve the right to cancel or refuse an order if:

  • The product is unavailable
  • Payment is not received
  • The order details are incorrect
  • There is a pricing or product information error
  • We suspect fraudulent or unauthorised activity

If we cancel an order after payment has been made, we will provide a refund.

5. Pricing and Payment

All prices are shown in Australian Dollars unless stated otherwise.

We try to ensure all prices are accurate. If a pricing error occurs, we may contact you before processing the order or cancel the order and provide a refund.

Payment must be completed at checkout using the available payment methods on our website.

6. Shipping and Delivery

We ship orders according to our Shipping Policy.

Delivery times are estimates only and may vary due to courier delays, location, public holidays, stock availability, or other events outside our control.

Customers are responsible for providing a correct shipping address. We are not responsible for delays or failed delivery caused by incorrect or incomplete address details.

7. Returns and Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Nothing in these Terms & Conditions limits your rights under Australian Consumer Law. You may be entitled to a repair, replacement, refund, or other remedy if a product does not meet consumer guarantees.

8. Product Compatibility

Auto parts may only fit specific makes, models, years, engines, or variants.

Customers should check all product details, part numbers, OEM numbers, and compatibility information before purchasing.

If a customer orders an incorrect part due to not checking compatibility, the return may be treated as a change-of-mind return, subject to our Returns & Refunds Policy.

9. Warranty

Some products may include a manufacturer warranty or supplier warranty. Warranty details may vary depending on the product.

Warranty claims may require proof of purchase, photos, product details, and assessment of the item.

Warranty does not cover damage caused by incorrect installation, misuse, modification, normal wear and tear, accidents, or use outside the product’s intended purpose.

10. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

If a product has a major failure, you may be entitled to a replacement, refund, or compensation where required by law. If a product has a minor issue, we may offer a repair, replacement, or refund as required by law.

11. Website Content

All website content, including text, images, logos, product information, and design elements, belongs to Delta Auto Parts or its content providers unless stated otherwise.

You must not copy, reproduce, or use our website content without written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Delta Auto Parts is not responsible for indirect loss, loss of profit, loss of business, or damage caused by misuse, incorrect installation, or incorrect product selection.

Nothing in these Terms & Conditions excludes rights that cannot be excluded under Australian Consumer Law.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.

14. Privacy

Your personal information is handled according to our Privacy Policy.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a new “Last updated” date.

16. Contact Us

For questions about these Terms & Conditions, please contact us through our Contact Us page or using the contact details provided on our website.

Business address: Delta Auto Parts, 8 Handley Crescent, Dandenong VIC 3175, Australia.